You have an important issue to discuss but you keep putting it off because you're not sure of the reaction you'll get. Or you get so worked up that you end up saying things you regret. Sound familar?
When conversations become challenging, it can be easy to revert to silence or violence, with the conversation not being had, or worse still, going pear-shaped.
A Crucial Conversation is one where the stakes are high, opinions vary and emotions are running strong. Whenever you're not getting the results you're looking for, chances are it's a crucial conversation that is keeping you stuck. Strained relationships, projects not running to time or on budget, declining customer satisafation and quality issues are often the result of conversations going foul.
We are running a Crucial Conversations training program on 22/23 September in Adelaide. This 2 day workshop is designed to provide you with the skills to hold quality conversations that get you results and keep relationships intact.
Click here to see a short overview of the program.
This program is being run by Right Turn in association with SevenSeventeen, the Australian Licensee of the VitalSmarts programs.